Delta offered a family $24,000 in travel vouchers, then reneged and canceled the flight
We have talked many times about overbooking, that phenomenon that happens when more tickets have been sold than there are actual seats [...]
Delta
SkyTeam
We have talked many times about theoverbooking, that phenomenon that happens when more tickets of how many places actual there are on the aircraft. The airlines are leveraging the fact that someone is not going to will present at the airport or cancel the trip at the last minute and meanwhile they still pocket the price Of the ticket or insurance paid extra for cancellation.
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Sometimes, however, plans do not go as planned, and when almost all the passengers show up at the airport, the seats are not there and the flight goes into overbooking, at which point the airlines have to run to the shelters.
Usually the solution is always a compensation cheap, often followed by another flight offered for the next day or next useful flight, as what happened to a family of 3 who were traveling with Delta Airlines, Where the gate agent offered 8.000$ each to take another flight, a nest egg of well 24,000.
The family has obviously accepted without a second thought, only Delta had to delete the flight due to the disappearance of a crew member and therefore no passengers were boarded on that flight, consequently there was no longer a need to reserve seats for the family.
Cancelled flight = no compensation.
The flight was scheduled for Christmas Eve, and Delta offered a flight 2 days later, thus overcoming Christmas, the family has refuted and took a flight from another airport, Delta covered the expenses for 1 night in a hotel and a rental car.
Flight canceled, marriage cancelled
Even more unfortunate was certainly Katie Demo who, due to bad weather, was seen delete her flight to Belize where she would meet her fiancé for getting married a couple of days later. Moral of the story: marriage deleted e 70.000 dollars lost because the bride was unable to catch another flight and the guests were by then in the resort already booked.
Have you ever had to cancel an important commitment because of a flight cancelled at the last minute? Tell us your story in the comments!
