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Gate and time of your flight? (If it works) the board tells you thanks to facial recognition

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Gate and time of your flight? (If it works) the board tells you thanks to facial recognition

In the past few days I passed through Guangzhou, also known as Canton, here is the main home of China Southern and [...]

Gate and time of your flight? (If it works) the board tells you thanks to facial recognition
by theflyer
April 14, 2024
  • CAN

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In recent days I have transited from Guangzhou, also known as Canton, here is the main home of China Southern, and here I boarded a flight to Shanghai.

A black day for the airport

In this article:

    While I was in the airport, I didn't understand how everything was in disarray, we inside the airport only saw a slight drizzle, certainly not weather conditions to send everything into chaos.

    My flight was supposed to leave at 9 a.m. We ended up leaving at 3 p.m. A really inexplicable thing because apparently conditions were not (on the ground) so prohibitive, in fact people were quietly smoking in the lounge garden. Only later did I find out that the whole area was affected by violent storms and disasters caused by a tornado.

    Screens on tilt.

    You want the delayed and canceled flights were so many, Understanding anything from the lounge screens was complicated. The extremely friendly staff spoke to me by taking advantage of the voice translation on the phone, but occasionally the fear that the attendant would finish her shift and forget the bum in the lounge prompted me to seek confirmation of the info I was receiving.

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    App in The Air was also of little use, because the delay kept changing every 30 minutes, and especially in these situations you cannot blindly trust a service outside the company/airport.

    Biometric controls did not work

    No idea if it was because of the chaos, with so many people using the service, but when I stood in front of the screen to get the status of my flight, I did not receive the hoped-for info.

    The technology is simple, when going through security, the image of the face is also taken and associated with the ticket. A similar, but different, version from face boarding that is in some airports.

    Then scattered around the airport are the classic departure boards, the ones that indicate the gate and give information such as distance and status. I placed myself a couple of times, and after my face was detected, I was given the (wrong) flight information.

    Instead of gate B166 with the flight to Shanghai, according to IA I was headed to Seoul and my flight departed from terminal A, the international destinations terminal.

    Let's say a technology that is still immature, also because for a second between the Chinese writing I saw delay and thought, geez they changed my gate. So be careful if you rely on this system next time.

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