• News
  • Cards
  • Points and miles
  • Offers
  • Reviews
  • Guides
  • Shop
  • News
  • Cards
  • Points and miles
  • Offers
  • Reviews
  • Guides
  • Shop
en_US
en_US it_IT fr_FR de_DE
The door in business is there, but passengers will no longer be able to close it: here's why

TheFlightClub.it lives off its audience. When you buy something from our links, we may earn a commission. Learn more

News

The door in business is there, but passengers will no longer be able to close it: here's why

The latest fad in terms of business class seats is the door, that is, offering passengers the opportunity to isolate themselves [...]

The door in business is there, but passengers will no longer be able to close it: here's why
by Mattia Porcu
June 28, 2024
  • JetBlue

Recommended by TFC

  • Are you leaving? did you know that with eSIMs you travel safe, keep your bill costs under control and avoid scams? Download Airalo and use TFC15 to get 15% discount on your first order and TFC10 on all subsequent orders
  • Discover Saily's eSIMs with TFC15 you save 15% on the first eSIM and TFC10 you always have 10%
  • Are you going on a trip out of the country? Save 10% on insurance and travel with peace of mind
  • TFC readers can take advantage of the 13% discount on all travel and contingency policies taken out with Frontier, just go to the dedicated page and get a quote
  • Thanks to our link, if you become a Revolut customer, you can have 3 months of Premium plan for free and at the end of the period decide what to do, without any penalty. Take advantage of all the benefits for 90 days and then decide what to do

The latest fashion in terms of business class seats is the door, that is, to offer the possibility for passengers to isolate themselves completely from the rest of the plane. The first was Qatar's QSuite, Since then voted the best business class cabin in the world. After that came all the others, from British Airways to Delta, from Iberia to Air France and KLM.

In this article:

    Then there is one airline that was the first to install doors in business class, not on wide-body aircraft but on single-aisle aircraft: the carrier in question is JetBlue, which aboard its A321neo - with which it flies from Europe to the U.S. and beyond - offers the spectacular business class cabin renamed the "Mint Suite"

    In-flight service, all companies should copy Jetblue
    In-flight service, all companies should copy Jetblue

    Here, let's imagine that you have booked a flight right in the Mint Suite: once you board, however, you discover that your cabin door cannot close. Undoubtedly a nasty surprise. No, it is not broken: simply the opening and closing mechanism has been disabled by the cabin crew. This is exactly what is happening on board the A321neo by JetBlue.

    Did you get your flight cancelled, miss your connection, land late?

    You could get up to 600€ compensation per person

    Check compensation

    "And why is that?" you may be wondering. Well, the reason why is because of a decision by the FAA, the Federal Aviation Administration, which requires airlines to have on board an extra flight attendant (in addition to the minimum number required by law that varies by aircraft) to handle this procedure.The U.S. agency made this decision because it believes that the workload to lock and unlock the doors is excessive for 'only' 4 flight attendants; in fact, in all aircraft (except Air France's A350), cabin crew must manually lock and unlock the door mechanism, one by one.

    Warning: errors in compilation
    Invalid email address
    Email address already subscribed
    Consent must be accepted
    Error during registration
    Entry made
    Warning: errors in compilation
    Invalid email address
    Email address already subscribed
    Consent must be accepted
    Error during registration
    Entry made

    The regulations require that there be one flight attendant for every 50 passengers; the math is soon done. The A321neo aircraft used by JetBlue have a capacity of 160 seats and are set up in two cabins: 16 business seats (the famous 'Mint class'), and 144 in economy; by law, therefore, there must be four flight attendants on board the plane.

    Since March, however, the FAA has decided what we wrote earlier, and JetBlue has been forced to staff an extra cabin attendant. And this will be the case until mid-August, when there will be 4 flight attendants again; from then on, the opening and closing of the door will be disabled. It is good to specify one thing: this issue affects only the A321neo; in the other A321s, both 'ceo' and 'long range' versions, door operation will not be disabled.

    JetBlue's A321 flies from NY to London and Paris, its business class is a one-of-a-kind suite (video)
    JetBlue's A321 flies from NY to London and Paris, its business class is a one-of-a-kind suite (video)

    This news can only displease: sure, JetBlue's Mint remains a great product: space is not lacking and neither is comfort; But with the door closed it was a whole other thing. 

    This article has been updated from its initial version following a clarification received from JetBlue.

    Read the comments
    ITA Airways Platinum American Express Card
    ITA Airways Platinum American Express Card
    72,000 Volare points upon reaching €6,000 in spending in the first 3 months after Card issuance*.
    Learn More "
    • Up to 72,000 Volare points upon reaching €6,000 in spending in the first 3 months after Card issuance*
    • Earn 1.5 Volare points for every euro spent and an additional 3 Volare points (for a total of 4.5 Volare points) for every euro spent on ticketing purchases and other services offered by ITA Airways
    • Access to the Premium Club of ITA Airways' Volare program.
    • ITA Airways Lounge Access
    • Free excess baggage
    • Points Back, Fast Track and Priority Boarding
    Advertising message with promotional purpose. *Offer valid online only from April 3 to July 16, 2025 and reserved for ITA Airways Customers enrolled in the Volare program who apply for an ITA Airways Platinum American Express Card and become a Cardholder. Issuance of the Card is at the discretion of American Express. You will receive 72,000 bonus points on your Volare account upon reaching €6,000 of spend with ITA Airways Platino American Express Card within the first 3 months of issuance, which you can use, for example, to apply for tickets ITA Airways rewards. Volare points will be credited to your statement within 12 weeks from the date the last transaction was made to reach the above spending threshold. For terms and conditions of all Card benefits go to https://www.americanexpress.com/it-it/benefici/carta-ita-airways-platino/index.html. Regulation of the Program Fly on https://www.ita-airways.com/it_it/volare/theprogram/regulations.html. For more information on economic and contractual conditions, consult the General Charter Regulations and the attached Information Sheets by visiting americanexpress.com. Before applying for the Card, remember to download and keep a copy of the pre-contractual and contractual documentation related to the Card you are applying for. Issuance of the Card is at the discretion of American Express.
    Mastercard Gold Miles&More
    Mastercard Gold Miles&More
    6 thousand miles&more miles + free card first 6 months
    Learn More "
    • 6,000 Mile Registration Bonus
    • Collect miles WITH EACH PURCHASE
    • Your miles with no expiration*
    • No fees for ATM withdrawals and foreign purchases
    • Without having to change banks
    • Autonomous card activation
    • Multi-function mobile application
    • Free travel insurance
    • Free credit for up to 7 weeks
    • Contactless Payment
    • Mastercard® SecureCode
    For full details and conditions see the page on the operator's website https://bit.ly/469QFM3
    Revolut Premium
    Revolut Premium
    Try 3 months free Revolut Premium
    Learn More "
    • Custom Premium Paper
    • You earn 1 point for every €4 spent with RevPoints
    • Priority in-app support
    • 20% discount on international wire transfer fees
    • Free withdrawals up to €400 per month or 5 withdrawals
    • 0.6% cashback on Revolut Pro
    • Up to 2 accounts for minors and a co-parent
    • Currency exchange at no additional cost up to €3,000 per month
    • No commission on currency exchange over the weekend
    • Medical insurance when traveling the world

    Flight Advocate

    Did you get your flight cancelled, miss your connection, land late?

    Check compensation
    • News
    • Cards
    • Frequent Flyer
    • Offers
    • Reviews
    • Guides
    • Shop
    • Who we are
    • Media Kit - EN
    • Media Kit - EN
    Warning: errors in compilation
    Invalid email address
    Email address already subscribed
    Consent must be accepted
    Error during registration
    Entry made

    The Flight Club - Supplement to the newspaper IVG.it, an ANSO member published by Edinet Srl
    PI 01438900092 - SDI M5UXCR1 - Tel: +39.019.610781 - Fax: +39.019.6185335
    Registered with Court of Savona No. 571/06

    Images and videos on theflightclub.it, unless otherwise specified, are the exclusive property of Edinet Srl

    Privacy Policy - Cookie Policy - Cookie Preferences - Email: [email protected] - credits:

    Warning: errors in compilation
    Invalid email address
    Email address already subscribed
    Consent must be accepted
    Error during registration
    Entry made
    Barbone Daily Deals

    BDD is your destination for the best deals designed for frequent flyers!

      en_US
      en_US it_IT fr_FR de_DE