TFCanswers. How to book an award ticket with Singapore Airlines and how the "waiting list" works
Singapore Airlines is undoubtedly one of the most popular airlines in the Italian market when it comes to premo tickets. The reasons [...]
Singapore Airlines
Singapore Airlines is undoubtedly one of the most popular airlines in the Italian market When it comes to premo tickets. The reasons are many: it flies both Rome and Milan to Asia and Oceania, every month it discounts its award tickets with the Spontaneous Escapes and Is a partner in the American Express Membership Rewards program..
In this article:
One of the unique functions of the Krisflyer program is the waiting list, or the ability for travelers to get in line to redeem an award ticket at a discounted price. Many people write to me to explain how it works and although has already done it in a couple of videos and in an article I try to summarize the operation today.
Singapore Airlines, how to book an award ticket
Of course, you must be enrolled in the Krisflyer loyalty program and have a current account to redeem a prize ticket.
Searching for award flights with SQ is super easy, directly on the home page of the site, or app, there is a flag that allows you to select the search for tickets that can be booked with points, something similar to what happens with Air France, KLM, Emirates just to name a few.
The first thing you need to know is that the results you get are only for flights operated by Singapore Airlines and Scoot, the low-cost owned by SQ. If you want to see results for flights operated by other Star Alliance carriers or Singapore partners, you must select the item in the appropriate menu "Show flights to."
Singapore Airlines is one of the few airlines in the world that still uses a fixed award chart and not dynamic pricing. This means that every time you search for a ticket we will have two prices: saver and advantage. A little bit like what happens with Qatar and its Flexi fares. Needless to say, the advantage ticket is easiest to find, but also the least convenient to redeem.
The waiting list is applied to saver tickets, That is, the most convenient ones. There may not necessarily be a waiting list on all flights, there may not necessarily be for all classes.
A little barbat trick
It often happens that we do not see availability for a specific date in a particular class, what I recommend is to look on a different booth for the same day and then simply change the class from the menu et voila the desired ticket might pop up even if there are apparently no seats.
How the waiting list for Singapore Airlines tickets works
I often use the waiting list to save money, but this strategy does not work for everyone. It is good to understand that you stand in line to redeem a ticket, but the wait may not be released. This makes it tricky to imagine optioning two tickets for a long-haul trip, but conversely if you plan to tour Asia it might be perfect, because on medium-haul my success statistics say 100%.
Once you locate the ticket you want to redeem it only takes 3 clicks to confirm your willingness to get on the waiting list, you will pay nothing, and no points will be deducted. This means that you will be able to stand in line for several tickets even if you do not have enough points.
The due date by which you will know whether you win or lose is written in the email you receive, Indicatively the deadline is 2 weeks before the scheduled departure.
Caution does NOT mean that you will always have to wait until the last, but that that is the deadline.
In the case above my latest waitlist experience. Ticket booked on November 3, to travel on December 5. The confirmation email arrived on the night of November 5, a month before the scheduled departure.
You made it through the waiting list 3 important things to know
- If you have multiple tickets on the same flight on the waiting list. (for the same passenger) and they are all confirmed (e.g. one in economy, one in PE and one in business) you will have 3 days to choose which one to keep. If you do not make the selection, SQ will do it automatically
- Once you receive the confirmation email you will have 15 days to turn option into a ticket real
- It is necessary Have the points in the account to redeem tickets
In conclusion
I hope I have answered the questions of many readers, TFC responds is just that-a column where you can find answers to the most frequent doubts of those taking their first steps in this world. If you have any doubts send us your questions.
