Journey with the dead: Australian couple headed to Venice recounts drama on a Qatar Airways flight
One person died aboard a Qatar Airways flight and the body was reportedly placed on the seat next [...]
Qatar Airways
One person died on board of a flight Qatar Airways and the body would be placed on the seat next to two other Australian passengers who were headed to Italy.
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This is, in a nutshell, the "traumatic" account of passengers Mitchell Ring e Jennifer Colin released to Australian broadcaster Channel 9.
The pair, Who were on their way to Venice for a dream vacation, reported that a woman passed away in the hallway next to theirs during the flight from Melbourne to Doha and that the crew placed The corpse, wrapped in some blankets, next to Mr. Ring For the remaining four hours of the flight without proposing to move him, even though there were empty seats.
Qatar Airways reportedly said it had apologized for "any inconvenience or discomfort that this incident may have caused."
The couple stated that they have not been contacted or received assistance from Qatar Airways or Qantas, the airline through which they had booked the flight.
Ring further told Channel Nine's Current Affair program that staff intervened "in an instant" when the woman collapsed, but that "unfortunately the lady could not be saved, which was quite heartbreaking to see."
He said that the cabin crew tried to Move the woman's body to the business class "but she was a rather large woman and they couldn't get her through the corridor."
Mr. Ring related that the cabin crew had seen that there were seats available next to him. "They said, "Can you please move over?" and I said, "Yes, no problem," he said. "Then they adjusted the lady to the chair I was in."
While Mrs. Colin was able to move to an empty seat nearby, Mr. Ring said the cabin crew did not give him a chance to do so, even though there were free seats.
When the plane landed four hours later, medical personnel and police immediately came on board.
Ms. Colin called the experience "traumatic" and said, "We fully understand that we cannot hold the airline responsible for the poor lady's death, but there must be a protocol for taking care of customers on board."
In its latest statement, Qatar Airways said: "We have been in contact with the family of the deceased passenger to express our condolences for their loss. We have also spoken directly with the passengers involved to address their concerns.
A Qantas spokesperson said, "The incident management process on board an aircraft like this is handled by the operating airline, which in this case is Qatar Airways."
