NEVER HAPPENED BEFORE!!! Some attendants on my Neos flight had our review blacked out from Youtube

In the last 48h everything has happened, in fact more. The first thing is that, at the moment, the video comparison between Neos, Delta, United and American is no longer visible on our youtube channel because representatives of Neos sued TFC for invasion of privacy.

And in these cases the platforms don't even think about it for 2 minutes and obscure the offending video. Of course, we have appealed and are now awaiting an outcome, but In the meantime, we have re-uploaded the video without the 2 (TWO) offending seconds in which, in full compliance with the right to report the news guaranteed by the Italian Constitution, in the background of the images a flight attendant employed in his normal work duties could be seen.

It was not a close-up, it was not the main subject of the shot, and it was not a stolen or disparaging image. Other than that no one during the flight, commander or purser approached me and asked me why I was doing this (which is often the case, however, because-as you can see very well in my videos-I use clearly visible cameras, not hidden ones.) asking me not to film, nor were any announcements made about it. In any case, I remind you, The Flight Club carries out journalistic activities and as such we are in full compliance with the rules.

The review that Neos didn't like

At TFC, as we have repeatedly said, we pay for the tickets. We do not ask for exchange of goods, we do not notify companies or hotels that we will be guests, we do not ask for preferential treatment. Evidently at Neos this was not clear, and in fact a couple of hours after publishing this article I had received a phone call from the press office in which I was accused of a poor collaborative approach: "Your colleagues warn us beforehand, your colleagues ask us for advance information...." Let's say that the tenor of the phone call was the classic one that happens in the Italian travel industry: exchange of goods. Something we have never practiced here at TFC.

The complaint to Youtube

The escalation, however, occurred last week following the posting of the video on our youtube channel and written reviews. What was happening in the 8 seconds inciminated:

• In the original video at minute 24.51 you could see my boarding phase, that is, when I was boarding the plane (in the new video we have removed these frames)
• In the original video at minute 35.01, as I was talking to a flight attendant (not in frame, only me could be seen) and ordering a drink, the attendant's response could be heard.

For the avoidance of doubt, I would like to point out that around the world, from His Majesty Sam Chui to so many other YTs do the same activity without any legal problems and often without even bothering to blur people's faces, whether passengers or staff.

Those who have seen our videos will have noticed that we equally try to protect the privacy of our neighbors as much as possible, although one only has to watch any TV news program on TV to see unshadowed passengers in reports filmed in stations, trains, ships, shopping malls or downtown streets.

Emails from several crew members.

In addition to this we are receiving several emails in which senders identify themselves as Neos personnel and request us to black out the review, the video... which of course we will not do and that will not stop the publication, in the coming weeks, of the full review of our experience aboard Neos economy and premium economy.

What makes me smile the most is that two members of the crew that took me to NY and brought me back 48h later to Milan asked me for a selfie and told me they were big fans of the channel.

Never had such a thing happen

Over the years, first as a text review then with the youtube channel, we have recounted far worse experiences than the one made aboard Neos' 787, even aboard other Italian carriers, but never before today have we suffered such an attack in an attempt to censor our work, which did nothing but show the differences between 4 different carriers.

Our editorial project, in addition to the website that records more than 10,000 daily hits, reaches a community of more than 200,000 users daily through social media, YouTube and the WhatsApp channel. Our only goal is to show how to travel aboard the different airlines and in the various classes of service.

In conclusion

It is obvious that this rancor toward us stems from the lower rating of the flight in comparison with 3 of the 4 available competitors on the Milan-New York.

I guess if instead of putting in 28 minutes to bring me a can of orange soda had taken us 60″, if instead of leaving more than 3 hours late it had been on time, if instead of giving no choice about what to eat there had been the classic "chicken or pasta," things would have been different.

Unfortunately, though, and I feel sorry for Neos and the company's staff, things turned out very differently from my previous review back in 2022.