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Lufthansa launches free unlimited in-flight chat: but no go for those flying ITA Airways

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Lufthansa launches free unlimited in-flight chat: but no dice for those flying ITA Airways

Lufthansa has announced the introduction of unlimited free chat on all its intercontinental flights. A novelty greatly appreciated by passengers, [...]

Lufthansa launches free unlimited in-flight chat: but no go for those flying ITA Airways
by theflyer
June 6, 2025
  • Lufthansa

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Lufthansa has announced the introduction of unlimited free chat on all its intercontinental flights. This is a much appreciated novelty for passengers, who will finally be able to stay in touch with friends and family even during long trips, sending text messages and photos via popular apps directly from their smartphones or tablets, and without limits.

In this article:

    The news had been anticipated in recent weeks, but now it is reality and is operational on the entire fleet, no distinction between new and old aircraft.

    The service will be available free of charge to everyone, regardless of travel class, thanks to the support of Mastercard. To activate it, simply log into the FlyNet onboard portal using your Miles & More loyalty card number or an email address registered with Lufthansa Group Travel ID. Those who do not yet have an account will also be able to create one during the flight. Until yesterday, the service was sold at €5 for the entire flight.

    A partnership that between LH and Mastercard, which goes beyond that of credit cards and indeed board all planes. You will not need to be a Mastercard holder, although my advice is to activate the Miles&More Gold Mastercard which, among its benefits, has the benefit of cogeling the expiration of German loyalty program miles.

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    On board Delta planes comes free wifi for all
    On board Delta planes comes free wifi for all

    Of course we are not talking about anything special, since a great many carriers give unlimited and free wifi on board the planes and for everyone. However, not all companies are moving in the same direction. ITA Airways, for example, does not currently provide any free connectivity services on board, not even on the long-haul routes as on the short-haul.

    ITA Airways in fact is still one of the few airlines in the world that does not offer unlimited free messaging, but also one of the few that still rate at traffic and not time-based, making it very uneconomical to stay connected aboard its fleet.

    Read the comments
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    ITA Airways Gold American Express Credit Card
    ITA Airways Gold American Express Credit Card
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    • 25,000 Volare points upon reaching €3,000 in spending in the first 3 months after Card issuance*.
    • Earn 1.25 Volare points for every euro spent and an additional 1.5 Volare points (for a total of 2.75 Volare points) for every euro spent on ticketing and other ITA Airways services
    • Access by right to the Plus level of the Volare program
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    • Airport benefits: fast track, priority boarding and access to ITA Airways lounges.
    Advertising message with promotional purpose. *Offer valid online only from April 3 to July 16, 2025 and reserved for ITA Airways Customers enrolled in the Volare program who apply for an ITA Airways Oro American Express Credit Card and become a Cardholder. You will receive 25,000 bonus points on your Volare account upon reaching €3,000 of ITA Airways Gold American Express Credit Card spending within the first 3 months of issuance, which you can use, for example, to apply for ITA Airways award tickets. Volare points will be credited to your statement within 12 weeks from the date the last transaction was made to reach the above spending threshold. For terms and conditions of all Card benefits go to https://www.americanexpress.com/it-it/benefici/carta-di-credito-ita-airways-oro/index.html. Regulation of the Flying on https://www.ita-airways.com/it_it/volare/theprogram/regulations.html. For more information on economic and contractual conditions, consult the General Regulations and the European Basic Information on Consumer Credit by visiting americanexpress.com. Before applying for the Card, remember to download and keep a copy of the pre-contractual and contractual documentation related to the Card you are applying for. Issuance of the Card is at the discretion of American Express.
    ITA Airways Platinum American Express Card
    ITA Airways Platinum American Express Card
    72,000 Volare points upon reaching €6,000 in spending in the first 3 months after Card issuance*.
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    • Earn 1.5 Volare points for every euro spent and an additional 3 Volare points (for a total of 4.5 Volare points) for every euro spent on ticketing purchases and other services offered by ITA Airways
    • Access to the Premium Club of ITA Airways' Volare program.
    • ITA Airways Lounge Access
    • Free excess baggage
    • Points Back, Fast Track and Priority Boarding
    Advertising message with promotional purpose. *Offer valid online only from April 3 to July 16, 2025 and reserved for ITA Airways Customers enrolled in the Volare program who apply for an ITA Airways Platinum American Express Card and become a Cardholder. Issuance of the Card is at the discretion of American Express. You will receive 72,000 bonus points on your Volare account upon reaching €6,000 of spend with ITA Airways Platino American Express Card within the first 3 months of issuance, which you can use, for example, to apply for tickets ITA Airways rewards. Volare points will be credited to your statement within 12 weeks from the date the last transaction was made to reach the above spending threshold. For terms and conditions of all Card benefits go to https://www.americanexpress.com/it-it/benefici/carta-ita-airways-platino/index.html. Regulation of the Program Fly on https://www.ita-airways.com/it_it/volare/theprogram/regulations.html. For more information on economic and contractual conditions, consult the General Charter Regulations and the attached Information Sheets by visiting americanexpress.com. Before applying for the Card, remember to download and keep a copy of the pre-contractual and contractual documentation related to the Card you are applying for. Issuance of the Card is at the discretion of American Express.
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    American Express Platinum Card
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    • €150 travel voucher, each year, to be used at americanexpress.com/travel
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    Advertising message with promotional purpose. *Offer valid online only from May 15, 2025 to June 17, 2025. You will receive a bonus of 250,000 Membership Rewards® points by spending €6,000 in the first 3 months from the date of Card issuance. The offer is reserved for Basic Cardholders who at the time of application are not, or have not been in the last 12 months, an American Express Cardholder enrolled in the Membership Rewards® Club. Bonus points will be credited to your Membership Rewards account within 8 weeks from the date on which the last qualifying transaction was made to reach the spending threshold above. You may use Membership Rewards points, for example, to claim Shop with Points discounts and reduce your Card account balance by up to €1,000 by selecting one or more eligible transactions. The choice of transaction is indicative only, aimed solely at identifying the amount against which the Shop with Points discount will be claimed that will result in the reduction of the balance due. For more details on the Pay with Points Initiative and the Shop with Points discount, see Terms and Conditions at http://www.americanexpress.it/shopwithpoints. Alternatively, you can reduce your Card account balance by using points to claim Travel with Points discounts with your bookings on americanexpress.co.uk/travel. The American Express Platinum Card portion, cash withdrawals and advances, penalties, fees and amounts subsequently credited back to the Card account as refunds do not count toward the €6,000 spending threshold. For points accumulation methods, exclusions and validity of the different initiatives, see the complete Rules of the Membership Rewards® Club, the Membership Rewards® Sweepstakes and the Pay with Points Iinitiative on www.americanexpress.it/clubmr.

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