ITA Airways upgrades sales systems to align with Lufthansa: goodbye Superior class

Over the past few hours it has been impossible to book tickets on the ITA Airways website.

The notice had arrived promptly to all users enrolled in the loyalty program and to passengers with tickets issued and impacted by the systems crash.

Now that everything is back online many have begun to analyze the differences, and unfortunately they are not positive.

Tariff "labels" change

ITA Airways had borrowed the same fare labels as Alitalia: light, classic and flex.

These three fare types corresponded to a different class and had different benefits and restrictions, starting even with the multiplier attached to the accumulation of Volare points.

To date the Volare regulations have not yet been updated and so it is unclear how these new rates will impact the accumulation of points In these remaining 40 days of the life of ITA Airways' loyalty program..

To be updated instead is the table of new tarifs which as of now rises to 10 different options and may increase again once the green fares as is the case with other companies. Unfortunately, it is not specified, contrary to the tables on the Lufthansa website, to Which tariff classes the different labels correspond to.

And it is good to remember that, especially for those interested in accumulating Points, QPoints and HON Circle Points, lhe fare class is a discriminating factor in the accumulation of points.

International flights? there are 3 business class fares

It immediately jumps out at you that in business class, on international routes, you go from 2 to 3 fares.

It goes from Business Classic and Flex to three rates: Saver, Base and Flex.

Farewell Superior Class

The most striking difference, however, is the rebranding of the Superior class, or pseudo business class which is (or was) offered on board the ITA fleet on domestic routes. Now let's just hope that in addition to the Lufthansa name, the entire on-board product will also change, which to date does not measure up to what LH offers its passengers even on short routes.

We also need to understand what the Business Saver Brand tariff means and how it is different from a regular Saver.

In conclusion

While we wait to see if this change will also impact rates, we are receiving several reports from our readers, it is important to record this key step in the integration of the Italian airline's sales systems within the Lufthansa ecosystem, a step that is also essential in order to properly integrate Miles&More as a loyalty program starting Jan. 1.