The paradox of "real" ITA frequent flyers, with Per Sempre status they are left out of Miles&More

In one of my recent "getting on/off" ITA planes, I came across a passenger as frequent as, and more than, me.

Chatter among frequent flyers, to an untrained ear, might be monotonous (or intriguing) and so from the uncomfortable headrest of ITA's A220s we ended up talking about cards, points and status.

Armando, was a Winged Arrow forever since 2013 and over the years has always continued to fly with Alitalia first and ITA later, he was among those who were delivered the Executive card forever, a kind of unicorn that like I have had the opportunity to recount in several articles has never officially existed in the regulations of ITA's current loyalty program, but that instead was alive and tangible complete with a "metal" card.

"I have written to everyone, including Emiliana Limosani (CEO of Volare SPA and CCO of ITA Airways) to ask that a solution be found for us real frequent flyers. We have not been able to join any Status Match campaign and at the end of March we risk having to start from scratch."

The issue told by our reader is absolutely true. If in the golden years of Alitalia the Winged Arrow cards were given away sparingly, it is also true that in the scanty group of holders still active among the Executive Perpetuals there is surely a small slice of really frequent and loyal passengers of the Italian airline and who are now facing the double whammy: LH will not recognize any status for life to the "Perpetuals" and not even those who have obtained the titles in the field will see the Seantor level recognized precisely because they are Executive Perpetual card holders.

"I received several emails from Volare where they replied that they are working to identify a solution for my case history, but to date no response and I can't even think about starting from scratch: no status, no privileges, no courtesy as if I had never set foot on an AZ flight," concludes our reader.

 

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