What happens when your flight is canceled or you miss a connecting flight?

In the world of air travel, it can happen to anyone: a flight cancelled at the last minute, a missed connection, overbooking or a delay that throws off the entire itinerary. In this new installment of Barbone Docet I take you behind the scenes to find out how companies specializing in passenger disruption work.

I went behind the scenes together with Value Group, a Italian company, a leader throughout Europe in assisting airlines In these situations.

These entities, often unknown to the general public, are dedicated to protecting the rights of travelers and offering quick and effective solutions in times of greatest stress. Find out how support mechanisms really work if you have problems with your flight and what tools you can use to get assistance or compensation.