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ITA Airways and American Express, how to turn Membership Rewards points into airline tickets. Spoiler alert is not good news

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American Express

ITA Airways and American Express, how to turn Membership Rewards points into airline tickets. Spoiler alert not good news

An invitation to buckle up is arriving in the e-mail inboxes of American Express holders, the new [...]

ITA Airways and American Express, how to turn Membership Rewards points into airline tickets. Spoiler alert is not good news
by theflyer
September 28, 2022
  • ITA Airways
  • SkyTeam

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In the mailboxes of American Express holders. is coming an invitation to buckle up, the news is the announcement of a first real collaboration between Amex and ITA Airways. What is new, however, is not the debut of co-branded credit cards between the two companies, but of a collaboration at the gift card level: an opportunity is offered to transform Membership Rewards points in vouchers to be used to book airline tickets.

How ITA Airways American Express voucher works

In this article:

    From today, September 28, 2022, until next February 12, 2023, it will be possible to convert Membership Rewards points into an ITA Airways voucher. Please note that it is important to know that ihe trip must be booked and the coupon used by the validity date of the electronic code.

    Coupons claimed during the promotional period can be used until FEBRUARY 12, 2023 and will be valid to obtain a reduction equivalent to the face value of the same on net fare and/or surcharges YQ, YR (fuel adjustment charges). The voucher is not named and can be used by anyone who holds it. It cannot be applied on taxes and charges and ancillary services (e.g. extra baggage, choice of seat if it is paid for, travel with a pet, lounge if paid for, etc.).

    Vouchers will not be cumulative with each other and cannot be converted to cash.

    How I turned Membership Rewards points into a first-class ticket with Singapore Airlines
    How I turned Membership Rewards points into a first-class ticket with Singapore Airlines

    Did you get your flight cancelled, miss your connection, land late?

    You could get up to 600€ compensation per person

    Check compensation

    ITA Airways is committed to accepting them (within the promotional period) without any limitation whatsoever, for all the days on which its website and APP will be accessible to the public and on all the services offered, provided that they fall within the cases listed below. In the event that the services offered On-line and/or on APP are offered at a lower price or are otherwise subject to promotions, the use of the voucher will not limit the holder's right to take advantage of such discounts and/or promotions. Vouchers may only be used for reservations related to a single adult passenger 12 years of age or older. For reservations with multiple adult passengers, the voucher may be used by making separate purchases.

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    The voucher can only be used for flights sold and operated by ITA Airways. The use of the voucher must be made through ITA Airways website at (www.ita-airways.com) or via APP in localizations with Euro currency. Vouchers can be used for all travel tickets originating from both Italy and abroad. The voucher must be used by its expiration date of 12/02/2023. Purchases made using vouchers do not qualify for the accumulation of VOLARE points for the portion of the ticket covered by the voucher.

    It is understood that should the holder submit a request to ITA Airways for reimbursement for a ticket purchased, in whole or in part, through the use of a voucher, ITA Airways, upon verification of the fare conditions of the purchased ticket, agrees to reimburse the holder only for any portion of the requested price not covered by the voucher. Vouchers applied for using Membership Rewards points that will not be used by the holder, and/or will be used to purchase a ticket for which a refund will be requested from ITA Airways, such as Membership Rewards points used to apply for vouchers, may not be refunded as per the Membership Rewards Sweepstakes Rules Article 7.4.

    How many Membership Rewards points does it take to get an ITA Airways voucher.

    If until now the news could be positive, The time has come for a rude awakening or an icy shower. For those unfamiliar with the matter I'll give just one example: in 2019 with Alitalia by taking advantage of Membership Rewards points I had managed to get 3 round-trip business class tickets to Japan using a total of 192 thousand MR points .

    There are 4 denominations of e-coupons available:

    • 6000 MR points allow you to get a €30 discount
    • 12 thousand MR points allow for a 60€ discount
    • 20 thousand MR points allow you to get a 100€ discount
    • 40 thousand MR points allow for a 200€ discount

    The conversion rate offered is 5 euros for every 1,000 MR points, thus better than the basic standard, which is 4€ per 1000 points. But it is certainly bad when you think of the many other ways in which it is possible to use the same MR points in other airlines.

    Here, then If before with 80 thousand MR points you would get. one round-trip business class ticket in Magnifica class to New York City, today with the same points you don't cover the cost of a ticket at economy light in the same route.

    5 +1 reasons why it does NOT make sense to use MR points in ITA Airways vouchers

    1. The conversion rate is bad. Of course, it is better than the basic one, but as we have repeatedly reported on TFC sometimes it is possible to book business class travel in the U.S. with just over 40,000 MR points
    2. The limit to 40k usable MR points limits the possibilities so much
    3. Limitations prevent the accumulation of multiple vouchers
    4. Restrictions prevent vouchers from being used for routes not operated entirely by ITA
    5. Vouchers expire at the end of February 2023, if not used they are lost
    6. If for some reason the flight is cancelled, there is no refund and you will not get your MR points back

    Why vouchers and not a transfer to Volare

    There are no official answers here, and it is only my assumption. At present, Volare points cannot be used to redeem award tickets, but only with the cash&miles function, which is not convenient at all. I therefore understand that the most logical choice to start collaborating is to generate vouchers with a certain and secure value.

    In conclusion

    We had said that the rumors were about a collaboration at the starting tapes, of course we did not expect such a "disastrous" start, Almost worse than the very first collaboration.

    • Membership rewards
    Read the comments
    ITA Airways Platinum American Express Card
    ITA Airways Platinum American Express Card
    72,000 Volare points upon reaching €6,000 in spending in the first 3 months after Card issuance*.
    Learn More "
    • Up to 72,000 Volare points upon reaching €6,000 in spending in the first 3 months after Card issuance*
    • Earn 1.5 Volare points for every euro spent and an additional 3 Volare points (for a total of 4.5 Volare points) for every euro spent on ticketing purchases and other services offered by ITA Airways
    • Access to the Premium Club of ITA Airways' Volare program.
    • ITA Airways Lounge Access
    • Free excess baggage
    • Points Back, Fast Track and Priority Boarding
    Advertising message with promotional purpose. *Offer valid online only from April 3 to July 16, 2025 and reserved for ITA Airways Customers enrolled in the Volare program who apply for an ITA Airways Platinum American Express Card and become a Cardholder. Issuance of the Card is at the discretion of American Express. You will receive 72,000 bonus points on your Volare account upon reaching €6,000 of spend with ITA Airways Platino American Express Card within the first 3 months of issuance, which you can use, for example, to apply for tickets ITA Airways rewards. Volare points will be credited to your statement within 12 weeks from the date the last transaction was made to reach the above spending threshold. For terms and conditions of all Card benefits go to https://www.americanexpress.com/it-it/benefici/carta-ita-airways-platino/index.html. Regulation of the Program Fly on https://www.ita-airways.com/it_it/volare/theprogram/regulations.html. For more information on economic and contractual conditions, consult the General Charter Regulations and the attached Information Sheets by visiting americanexpress.com. Before applying for the Card, remember to download and keep a copy of the pre-contractual and contractual documentation related to the Card you are applying for. Issuance of the Card is at the discretion of American Express.
    Mastercard Gold Miles&More
    Mastercard Gold Miles&More
    6 thousand miles&more miles + free card first 6 months
    Learn More "
    • 6,000 Mile Registration Bonus
    • Collect miles WITH EACH PURCHASE
    • Your miles with no expiration*
    • No fees for ATM withdrawals and foreign purchases
    • Without having to change banks
    • Autonomous card activation
    • Multi-function mobile application
    • Free travel insurance
    • Free credit for up to 7 weeks
    • Contactless Payment
    • Mastercard® SecureCode
    For full details and conditions see the page on the operator's website https://bit.ly/469QFM3
    Revolut Premium
    Revolut Premium
    Try 3 months free Revolut Premium
    Learn More "
    • Custom Premium Paper
    • You earn 1 point for every €4 spent with RevPoints
    • Priority in-app support
    • 20% discount on international wire transfer fees
    • Free withdrawals up to €400 per month or 5 withdrawals
    • 0.6% cashback on Revolut Pro
    • Up to 2 accounts for minors and a co-parent
    • Currency exchange at no additional cost up to €3,000 per month
    • No commission on currency exchange over the weekend
    • Medical insurance when traveling the world
    American Express Platinum Card
    American Express Platinum Card
    100,000 Membership Rewards® points by spending €5,000 in the first 3 months from the date of issue of the Card*
    Learn More "
    • Fast Track: prioritizing security checks at major talian airports
    • €150 travel voucher, each year, to be used at americanexpress.com/travel
    • Free membership in the Prestige level of the Prority Pass Program, which grants access to more than 1,200 airport lounges
    • Global travel insurance
    • Up to €120 in discounts each year to use on the FREENOW App
    Advertising message with promotional purpose.*Offer valid online only from June 18, 2025 to July 21. You will receive a bonus of 100,000 Membership Rewards® points by spending $5,000 in the first 3 months from the date of Card issuance. The offer is reserved for Basic Cardholders who at the time of application are not, or have not been in the last 12 months, an American Express Cardholder enrolled in the Membership Rewards® Club. Bonus points will be credited to your Membership Rewards® account within 8 weeks from the date on which the last qualifying transaction was made to reach the spending threshold above. You may use Membership Rewards® points, for example, to claim Shop with Points discounts and reduce your Card account balance by up to €400 by selecting one or more eligible transactions. The transaction selection is indicative only, aimed solely at identifying the amount against which the Shop with Points discount will be claimed that will result in the reduction of the balance due. For more details on the Pay with Points Initiative and the Shop with Points discount, see Terms and Conditions at http://www.americanexpress.it/shopwithpoints. Alternatively, you can reduce your Card account balance by using points to claim Travel with Points discounts with your bookings on americanexpress.co.uk/travel . The American Express Platinum Card portion, cash withdrawals and advances, penalties, fees and amounts subsequently credited back to the Card account as refunds do not count toward the €5,000 spending threshold. For points accumulation methods, exclusions and validity of the different initiatives, see the complete Rules of the Membership Rewards® Club, the Membership Rewards® Sweepstakes and the Pay with Points Iinitiative on www.americanexpress.it/clubmr.

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