Did you get Volare status through the American Express offer? Here's how to renew it until 2025
Since the joint American Express ITA Airways Volare offer popped up, I have read a lot of rubbish on the net. From the [...]
ITA Airways
SkyTeam
Since the joint offer American Express ITA Airways Volare has popped up., I read a lot of nonsense online.
In this article:
From grammatical analyses of the offer's T&C wording, through philosophical dissertations on the dates that appeared on virtual cards obtained through digital wallets and the official app, to actual insults between users.
A premise
As always, the truth is in the middle, true the terms and conditions of the offers were clear, but once put into practice there were problems of perception one above all The validity printed on the virtual card: 01/25.
It is not difficult to understand that many users had deluded themselves by reading this date that they had obtained premium status Flying, without setting foot on a plane, simply by having put together the right steps of an offer dedicated exclusively to American Express Platinum customers, through 2025.
The situation
Perhaps alarmed by the mounting demand in recent days from Volare have sent an email to all users Who, by taking advantage of the promo, were able to obtain premium status.
In the email, Volare merely clarifies what was written in the promo launch. The status is provided on a temporary basis, to those who have activated the offer, until Jan. 10. The (qualifying) points obtained will then be deducted and not counted for membership renewal until January 2025.
How to renew status until January 2025
In the ITA email he writes it, but I still wanted to ask Volare directly And the confirmation came immediately. As written in the email, the points are valid for level renewal if the user by taking advantage of the bonus received succeeds in leveling up by 12/31/2023.
I did not make anything up; there is already too much literature on the net on this topic, I took one of the many questions asked in our social channels and turned it over to Volare, along with a couple of other scenarios. Here are the lines various situations:
Scenario #1 Existing Flying Customer who took advantage of the fly bonus
I didn't make anything up here, it's my situation. currently I am Executive and this year I will definitely lose the top level in the program Volare, like everyone in fact I am unable to credit flights made with other Skyteam carriers and so I only have in my pocket the qualifying points made by flying ITA. If we then add to that the war in Israel canceled my flight on the A321 to Tel Aviv. it is 100% sure that at most I will be premium, I am only 1334 qualifying points away.
In my case, the allotted 15k points will not "disappear," so in order to get to Premium I need to accumulate only that handful of points needed. This applies to all users in the same situation at any level of the loyalty program.
Scenario #2 New user who obtained temporary status and did no other qualifying activities
In this case it is simple, January 10, the card will be downgraded to the Smart level, That is, the entry tier of the loyalty program. And the qualifying points reset to zero as per the practice of all Frequent Flyer Programs.
Scenario #3 New Customer Volare who has been granted temporary premium status
Many users have opted to make an ex novo registration, and get the status for 2 months, received the card and saw 60K qualifying Flying points credited.
In this case assuming that user X has meanwhile flown and accumulated 30K points Flying, thanks in part to promotions such as triple points launched recently would be virtually over 90k Flying points, thus in the Executive zone. And he will have the program's most elite membership until January 2025. Of course, this also applies to those who have taken advantage of the promo for Amex Gold customers
Scenario #4 New Customer Flying who has put in accumulated promos and is found to have 75K points without ever having flown
As for scenario 2, the client may in the meantime have accumulated the remaining 15K points by flying regularly and thus, by 12/31/23 cut off the 90K point milestone. In this case I have no idea what ITA will choose to do, T&Cs did not rule out a double redemption, But it is evident that some users have tried. I think in the end if the user is successful in moving up to Executive he will stay until 01/31/25 with that card.
Transfer points between accounts
The ability to transfer points currently remains suspended and I would not be surprised if Volare prohibits transfer between accounts with the same generalities or if, as other programs do, they put the operation on a fee basis thus making it very inconvenient.
In conclusion
I hope I have answered the doubts of all users, looking forward to a better 2024 for all frequent flyers from Italy and beyond.
