This is the best business class in the world. Review of the QSuite on board Qatar's 777/300
Qatar is, for 7 years, the best airline in the world. Doha has been the best airport in the [...]
Qatar is, for 7 years, the best company in the world. Doha has been the best airport in the world for two years, title that returned to Singapore airport in 2023.. La QSuite is the best business class cabin in the world, since it was launched.
In this article:
- Specifications
- Aircraft:
- B777/300
- Class:
- Business
- Treat:
- CDG - DOH
- Price:
- 55k avios + 120€
- Book
This premise is a must because in the Italian market Qatar is much less "talked about" than in Emirates, but the point is. this company is better than the one in Dubai almost in everything, and today I want to recount the flight aboard the 777/300, the largest of the Boeings in the fleet, waiting for 777x will come sooner or later.
Reservation
Those who read TFC frequently know very well how I booked this flight, for new people I give a brief summary, but I published all the details last October when I booked this ticket.
Of course, I booked with points. Since when Qatar has decided to adopt Avios points as currency and made points accumulated in their respective loyalty programs, the Privilege Club (QR) interchangeable with those of the Executive Club (BA), booking award tickets on board the Arab carrier has become a breeze. And while EK in addition to points asks passengers for illegal fees, the Doha-based airline for a ticket from Paris to Doha in business and from Doha to Bangkok in First asked me for only 118k points and 289.13€ euros in taxes.
Odyssey to Paris
Getting to Paris was a bit of an odyssey. I had decided to go to the French capital aboard the train, a different way to get from Milan to the Ville Lumiere. Too bad that the month of March in France was marked by strike after strike, which continue to this day against pension reform. Train canceled two days before takeoff.
Living near Nice I could have easily left from the Côte d'Azur airport, but when the French go on strike they do it seriously. Too risky to get to the airport and get stuck.
Another option was to fly direct from Milan with AF or ITA, but in the former case I didn't want to risk not leaving because of a strike, in the latter I didn't want to pay the sum of over 250 euros for a one-way ticket.
Thus in the end I put my money on KLM, flying via Amsterdam cost me less than ITA's direct, I would have accumulated 10 XP points and in case of an obligatory stop in the Dutch capital, it would have been easier for me to reach Paris by some alternative means of transportation.
I had not calculated winter and the snowstorm over Amsterdam, partly because it was a spring day in Milan.
So we ended up departing late from Linate and Landed amidst a blizzard in the Netherlands..
The combination of the strikes in France and the lack of ground personnel in the Netherlands led to the perfect storm, as There was a lack of staff for deicing.
We then spent almost 3 hours sitting on the plane, waiting for our turn to arrive. The only positive note was that I had received a (free) upgrade to business class so instead of being seated in the middle of the plane, I was in the front row without a neighbor to share the use of the armrest with.
Eventually after almost 3 hours we took off and arrived at CDG with half a plane that had missed its connection, while I was not worried at all since I had decided to arrive the night before my flight, precisely to avoid similar tragedies, and that is why I had chosen a hotels near the airport.
At the airport
The next morning I woke up and after a very short ride on the CDGval I arrived at Terminal 1 in Paris.
Super-fast check-in, very friendly registration clerk who helped me change seats and off to the controls when I thought the worst was a distant memory.
The Hell of CDG
If I thought I had seen them all the night before, I was wrong. A spring sun was shining on CDG, but. Half or three-quarters of the workers were on strike, so queues everywhere. The screens, as on the highway, estimated the length of the queues, but the situation was definitely worse.
So many queues and crazy scenes that I preferred not to go to Qatar's beautiful Paris lounge to go through security and take refuge in the small independent lounge in Terminal 2. Better that way than missing the flight. The reason is that the Qatar lounge is located before the security checkpoint, after passing through customs.
By airplane
The plane arrived late and consequently boarding started late. Qatar to board this practically full 777/300 used as many as 3 different gates:
- At 36 boarded economy passengers in zone 1
- At 37 the economy passengers
- At 38 Biz passengers and elite status holders in the Privilege Club or one of OneWorld's airline loyalty programs.
I had never had such a thing happen to me, also because in the end you always use only two doors to board, so it is a solution made just to divide the queues at the gate.
My seat was 10A, in the second business class cabin. The only flaw was that it was after the second door, which is the one used by all economy passengers to get to their seats on board. This ruined my plans to take a few more photos in peace. First of all, travel in the best way possible, and it's okay if I have fewer photos.
QSuite's cabin is unique in the world. Sure, there are other business classes that have doors, but the setup is unique and when the Qatar's #1 "mocked" his Lufthansa colleague he did so precisely by pointing out the abysmal difference between this cabin and the one that will shortly Should be installed on LH group aircraft.
Forget Emirates business class, you're playing in a different category here. It's not just the door that makes the difference, that's found on so many cabins from the British Airways Club World Suite at Mint by JetBlue, but they are still an inferior product.
First of all, the door and the wall dividing from the hallway is much higher, and this means much more privacy.
Second, you don't travel diagonally, which means much more legroom and a much larger seat. We are not actually at the size of ANA's business, but we come close.
It is the best business class cabin in the world, absolutely deserves this award and it will be difficult to overcome it, not least because Qatar has already said it is ready for the next evolution.
We have already published an article that Explains which planes and routes have QSuite, how to indiviiduate them and how to book them. We also published an article explaining what the different configurations of QSuite are and which ones to choose based on the type of travel: single, couple, and family/friends.
Unfortunately, Qatar is known in the aviation world for its lack of reliability, in fact there are often machine changes that lead the passenger to believe they are flying in QSuite and instead are on a profoundly inferior product.
The different configurations of the QSuite
Depending on whether you are traveling alone, as a couple, or in a group, Qsuite offers a solution for every type of passenger, keeping in mind that the rows are oriented both in the direction of travel and in the opposite direction.
If traveling alone, I recommend the window-side rows, and particularly those oriented in the opposite direction. These seats are closer to the window than those oriented in the traditional direction of travel.
If you are traveling in pairs, the best choice is the middle seats oriented toward the rear of the plane. These allow, by lowering the center partition, to have almost a double bed available to the two passengers.
If you are traveling in a group, the perfect combination is the middle rows. Not only can you break down the dividers between seats, but also the front bulkheads are movable and for this it is possible to travel in 4 as if around a table. A unique opportunity, present only on Qatar and only where this type of QSuite is installed.
The chair
Forget any other business class cabin you've ever been in, unless you've been an ANA traveler in the seat called The room.
This is not the first time I have flown sitting against sense, I had already happened to me on board Etihad Honestly, it doesn't bother me at all. In fact, in some ways it is more comfortable in both takeoff and landing.
The first thing you notice is how high the walls are compared with other cabins that offer a similar configuration.
The second thing you notice is the HUGE screen, and to follow that you notice everything else. There is not even time to put down the bags that the staff is already ready to take care of the passenger.
The chair is controlled entirely from the hand control panel on the frame. In my opinion this solution is very nice because it avoids accidentally touching the buttons while moving around, they are within reach in every position and always easy to use.
In addition, besides having buttons to move the chair at will, there are also those with predefined positions: bed, relax, restaurant, takeoff/landing. This is great because then you don't have to spend all the time pushing the button. The seat also has a massage function, something that is disappearing from more modern cabins.
There is plenty of legroom, precisely because you are upright and not angled as in the vast majority of cabins (and as on the QSuite aboard the 787).
The coffee table is huge and is very sturdy, so you can work comfortably on the computer.
There is a second foothold where you can put down what you want to keep on hand, but be careful when taking off and landing.
A medium-capacity cockpit is located to the side of the seat, which when closed enlarges the seating space.
Under the chair's hand control are all power, usb, and headphone outlets, which are close and convenient to use.
Last but not least, not one but two air vents.
In bed version, the cabin offers a comfortable and spacious solution. The high wall isolates very well from the rest of the cabin and gives maximum privacy, the most of any business class seat on the market today.
Very large bathroom, much larger than that found aboard 777s of other airlines. Beautiful and with a nice touch in the finish.
The door
Each passenger is free to operate the door at will. It can only be closed during cruise phases, not during takeoff and landing.
Compared to other airlines that have installed doors in business class, QSuite's doors are, by far, the tallest in the market. Taller doors mean more privacy and more insulation.
IFE
Some people simply call it board entertainment and some give it its own name. A way of saying I am OryxOne and I am better than everyone else. With a 21-inch monitor, it is hard not to be one of the best in the world. Add to that a catalog of more than 400 movies, TV series with entire seasons in boxset format, exclusive content, music, and an entire selection for children, and you can see why this product is considered one of the benchmarks on the market.
The TV is touch, but of course you can manage everything with the remote control, which also serves as a second screen. The only flaw, but on the 777s it is a certainty, is the absence of external cameras to see what is going on outside. But that's nitpicking.
Of course, there is wi-fi on board. Users enrolled in the Privilege Club loyalty program, even without status, are entitled to one hour of free surfing. The speed is not the best, but for surfing and chatting it's just fine, and it's free, so. If you want to surf the whole flight the cost is from 10$. It's just too bad that 10 minutes after I had decided to use my hour the signal was turned off, probably due to our location.
To find fault with the OryxOne is the inability to connect via Bluetooth directly with my headphones. Little bad because I had my inseparable BT adapter.
Food & Beverage
The flight from Paris to Doha takes less than 6 hours, so Qatar on board serves a full meal. The menu is distributed immediately after boarding, while a welcome drink is offered. Unfortunately, no alcohol when on the ground, which is strange because in contrast, when departing Doha, alcohol is served instead.
I opted for a glass of orange juice served with a hand towel, instead of a real towel it is a "covid" version, meaning bagged and disposable.
Always before boarding, an order is taken from the seat attendant and you are asked when you prefer to dine. Qatar offers all passengers dine on demand service, this means that you can eat whenever you want: right after takeoff, or whenever you prefer.
Not having had breakfast at the Moxy CDG And not having stormed the lounge, I asked to eat as soon as possible, while many passengers opted to eat right before landing.
This service is not offered by many airlines, and I like to mention how Alitalia first and ITA now have always made it available to premium passengers. But it is not found on many more emblazoned airlines instead.
As soon as I reached the cruise altitude, I was served my first glass of champagne. This time I started with Rosé, along with some dried fruit. About 15 minutes later my table was set and the service began.
As in a starred restaurant, an entree (a shrimp in sauce) arrived and then gradually everything I had ordered.
The typical Middle Eastern appetizer of humus and Muhammara, Then I took the chef's recommended dish, which is the Qatar signature dish: rice with shrimp. Since I was hungry, I also ordered the cheese plate, served with crackers and jams and finally, a passion fruit panna cotta.
Impeccable service, flight attendant who pampered me throughout the meal by refilling my flûte every time it went below the guard level, and for the cheeses she even brought me a 25-year-old port.
Service
I have already said a lot about the service. A beauty kit is already left on board, which is not a real trousse, as it is a very nice little box, but not reusable. The products are from Diptyque. Inside the box is everything standard, starting with creams, face mask and earplugs. In the bathroom, on the other hand, there are toothbrushes, toothpaste and razor, to get you dazzlingly to your destination.
The only blemish on the service was the classic doorbell challenge, It took almost 10 minutes for someone to notice that I had played.
Probably the "fault" is dine on demand: the crew busy preparing dinner for the passengers may not have heard/seen that I had asked for help.
In conclusion
What can I say, expectations were high and they were met. The QSuite is a masterpiece; it is truly a first-class product. As I said, there are no competitors in this category. If only Qatar could be more consistent (or consistent) in complying with what he sells on his site...
The problem is that certain routes are sold under the QSuite brand, and Qatar prices the flight differently whether it is operated with QSuite or not, too bad that you then find out the day before or the day itself that you will be flying on a "normal" plane and are rightly disappointed.
Pro
- The chair
- Catering
- The service
- The price in Avios points
Against
- Wifi not at full capacity
- No real amenity kit is given